We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Emails received from Cisco Router log are showing exactly the same text in email body but Source View shows the real message

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by Matt

admin493
admin493
more options

This is going to be very difficult to explain because it just has no logic to it. I receive logs from our Cisco RV325 router every 30 mins It seems that since all have the exact same subject Thunderbird displays the text of the email exactly the same In every email unless I delete every email with the same subject. If I view the source of the email then I see the real text of the message but this is not acceptable due to the time consuming nature to look at all my messages. I am monitoring our VPN activity and this is a killer. I set the same account up in Microsoft mail and it displays the messages correctly without having to view source. The messages in my screenshots show all the same time ... this occurred after running a repair on the inbox. So it appears that TB is thinking all the messages are the same that have the same subject. Any advice would be appreciated because I don't use Microsoft Mail normally but have to currently to view the messages.

This is going to be very difficult to explain because it just has no logic to it. I receive logs from our Cisco RV325 router every 30 mins It seems that since all have the exact same subject Thunderbird displays the text of the email exactly the same In every email unless I delete every email with the same subject. If I view the source of the email then I see the real text of the message but this is not acceptable due to the time consuming nature to look at all my messages. I am monitoring our VPN activity and this is a killer. I set the same account up in Microsoft mail and it displays the messages correctly without having to view source. The messages in my screenshots show all the same time ... this occurred after running a repair on the inbox. So it appears that TB is thinking all the messages are the same that have the same subject. Any advice would be appreciated because I don't use Microsoft Mail normally but have to currently to view the messages.
Attached screenshots

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Interesting... But Thunderbird does not display content based on the subject. The store is indexed on a per message basis and the message list has the file offset in a plain text file for the message source. Given these all show the same time code I would actually have been happy to accept it was multiples of the same message. Not all hat uncommon on pop mail accounts where there is anti virus scanning on incoming mail The AV barfs on a malformed mail, spam usually, and each download attempt fetches the first until it gets to the bad mail and then just times out Next fetch repeats.

But you say the message content is there, just not being displayed. So lets try a rebuild the index. Right click the folder, select properties and then repair.

Is the account IMAP or POP. are messages stored for offline use if IMAP? Clear the cache in preferences. it might be a caching issue if local copies are not used, and doing so can only help.