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video

  • 6 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

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At abc7ny.com, I keep getting the message that the video is not supported by my browser I have the media feature pack installed & turned on. What's wrong?

At abc7ny.com, I keep getting the message that the video is not supported by my browser I have the media feature pack installed & turned on. What's wrong?

Chosen solution

Just fixed the problem, & it was something I should tried at the start. I turned of all the extensions, & the prob vanished. Then I turned them one one-by-one. Prob tryurnrd when I turned on the ad blocker. It workrf> Sorry, I've fogotten the name, already,

Thank you all for your efforts.

Read this answer in context 👍 1

All Replies (6)

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The site works for me. Do you get the message in the red circle? see screenshot A screenshot of your issue would help us help you.

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https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version?

Version 95.0, first offered to Release channel users on December 7, 2021 Version 95.0.1, first offered to Release channel users on December 16, 2021 Version 95.0.2, first offered to Release channel users on December 19, 2021


https://support.mozilla.org/en-US/questions/1359657#answer-1463359 and updated to 95.0. . . . I finally found where the plugin "Widevine Content Decryption Module provided by Google Inc." was not updating to the newest version of December 1, 2021. Ver #4.10.2391.0

cor-el; Make sure you have the latest Widevine version. You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.

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I just checked DRM, & it's already enabled. the site has alwasys worked for me in the past. I'm using n95.0.2 - 64 bit.

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Chosen Solution

Just fixed the problem, & it was something I should tried at the start. I turned of all the extensions, & the prob vanished. Then I turned them one one-by-one. Prob tryurnrd when I turned on the ad blocker. It workrf> Sorry, I've fogotten the name, already,

Thank you all for your efforts.

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Good job... Mark it as resolved.

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Load the web page. After the page is loaded, click the AdBlock icon. Now select Disable on <website>. After, reload the page.