Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

reCAPTCHA ... works in a private window, but not in a normal one

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

So... the title says it all.

Another funny reCAPTCHA issue for you guys.

That thing works in a private window but not in a normal window.

How come?

So... the title says it all. Another funny reCAPTCHA issue for you guys. That thing works in a private window but not in a normal window. How come?

Chosen solution

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.

Read this answer in context 👍 0

All Replies (4)

more options

Steps to replicate? Have you tried updating to 95.0.2 to see if it helps?

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for relevant-looking messages about blocked content.

more options

Hmmh. Refreshed Firefox and it works.

I'm reinstalling add-ons one by one. I haven't yet come across the add-on that breaks it. Chances are I've accidentally blocked the relevant content at some point.

Meh. Sorry to have troubled you guys.

more options

Chosen Solution

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.