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Nothing is working on firefox browser

  • 2 replies
  • 2 have this problem
  • 16 views
  • Last reply by FredMcD

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Nothing will open at all, not even the home page. It's been stuck like this, even after reinstalling, refreshing, restarting my computer. I can even open settings. I don't know if I accidentally deleted a file or something but it still doesn't work after deleting and downloading it again.

Nothing will open at all, not even the home page. It's been stuck like this, even after reinstalling, refreshing, restarting my computer. I can even open settings. I don't know if I accidentally deleted a file or something but it still doesn't work after deleting and downloading it again.
Attached screenshots

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Are you running Linux, windows, or mac? What version of Firefox?

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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}