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Now to change my email address?

  • 4 replies
  • 2 have this problem
  • 5 views
  • Last reply by Paul

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How does one change the email address on the account?

I tried deleting the account, but I never receive the authorization code from my old email address, so I could not delete the account.

Any information would be helpful.

Thank you.

How does one change the email address on the account? I tried deleting the account, but I never receive the authorization code from my old email address, so I could not delete the account. Any information would be helpful. Thank you.

All Replies (4)

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Hi

This article will help you to change your email address in your Firefox Account.

You will need access to the existing email account for us to be able to verify your identity as part of the email address change.

https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts

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Thank you very much.

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Ok, I tried that, but to do that I have to get an authorization number at my old email address and I never receive it.

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If you cannot access emails in that account, we will not be able to verify you for the change in email address.