Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't login to Onedrive for Education in Firefox

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by jonzn4SUSE

denise33
denise33
more options

On the Firefox 97.0.1 (64-bit) in Windows 10 Pro, I can't login to Onedrive for Education. It says "We couldn't sign you in. Please try again." But i am able to login to office.com in this browser. On Edge it works well. And i can login the same account on Firefox (same version) on another Windows computer. Thank you.

On the Firefox 97.0.1 (64-bit) in Windows 10 Pro, I can't login to Onedrive for Education. It says "We couldn't sign you in. Please try again." But i am able to login to office.com in this browser. On Edge it works well. And i can login the same account on Firefox (same version) on another Windows computer. Thank you.

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Have you tried in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Show us the issue. Can you post a screenshot showing the problem?