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Very bad update in version 97

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

jdhenrichs
jdhenrichs
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Your version 97 update somehow got installed on my computer -- even though I had purposefully DISABLED automatic updates. You have obviously made some very bad choices in update 97 regarding web site display. Now several web sites that I use regularly DO NOT display properly and are hence extremely difficult to use. I have used Firefox for many years and have generally been satisfied with it. But this new and very serious problem with your 97.0.1 version is completely unacceptable.

How can I easily get back to a prior version of Firefox that does display web sites properly, especially without losing all of my settings, cookies, etc?

If easily getting back to a prior version of Firefox is not possible, then I will have no other option but to completely abandon your browser, and instead use Chrome or some other browser that is more stable that Firefox!!

Even your own web site does not work properly as it does not allow me to select the box below to "Email me when someone answers the thread"

Your version 97 update somehow got installed on my computer -- even though I had purposefully DISABLED automatic updates. You have obviously made some very bad choices in update 97 regarding web site display. Now several web sites that I use regularly DO NOT display properly and are hence extremely difficult to use. I have used Firefox for many years and have generally been satisfied with it. But this new and very serious problem with your 97.0.1 version is completely unacceptable. How can I easily get back to a prior version of Firefox that does display web sites properly, especially without losing all of my settings, cookies, etc? If easily getting back to a prior version of Firefox is not possible, then I will have no other option but to completely abandon your browser, and instead use Chrome or some other browser that is more stable that Firefox!! Even your own web site does not work properly as it does not allow me to select the box below to "Email me when someone answers the thread"

All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

Do you have an example of a website that is not displaying correctly?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for rllm# about blocked content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window