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I get a blank page when I try to go to the following site I've been using with Firefox for years: https://www.aircanada.com/ca/en/aco/home.html

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  • Last reply by jonzn4SUSE

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I get a blank page when I try to go to the following site I've been using with Firefox for years: https://www.aircanada.com/ca/en/aco/home.html

My default browser is Firefox (now as always). My Firefox says it is up to date. This happened for the first time when I tried to go to that page yesterday. I've tried many times yesterday and today. I get a blank for ALL of the Air Canada pages I've tried. However, I can access all of those pages using Chrome.

My email address is [removed email from public]

I get a blank page when I try to go to the following site I've been using with Firefox for years: https://www.aircanada.com/ca/en/aco/home.html My default browser is Firefox (now as always). My Firefox says it is up to date. This happened for the first time when I tried to go to that page yesterday. I've tried many times yesterday and today. I get a blank for ALL of the Air Canada pages I've tried. However, I can access all of those pages using Chrome. My email address is [removed email from public]

Modified by James

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Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

One of your add-ons may be blocking something. The site works for me. see screenshot My add-ons are blocking a few things, but the site still works.