Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Webpages displays as complete blank white pages, only showing after refreshing?

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

muzzle
muzzle
more options

Hi everyone, Using 99.0.1 (64-bit) on MacOS Monterey, is anyone else seeing an issue with some websites where: you visit the website, it only shows a blank white page with no "still loading" indication, and only upon a F5/ refresh does the full website actually become visible?

This has only ever happened since updating to the latest version of FF. And I'm also seeing this for FF on iOS and FF Focus apps.

Truly curious as to what may be causing this. I've seen this for standard HTML website, websites using WordPress, etc. But not all websites.

Any thoughts and comments are appreciated. Thank you for all of your time and help!

Hi everyone, Using 99.0.1 (64-bit) on MacOS Monterey, is anyone else seeing an issue with some websites where: you visit the website, it only shows a blank white page with no "still loading" indication, and only upon a F5/ refresh does the full website actually become visible? This has only ever happened since updating to the latest version of FF. And I'm also seeing this for FF on iOS and FF Focus apps. Truly curious as to what may be causing this. I've seen this for standard HTML website, websites using WordPress, etc. But not all websites. Any thoughts and comments are appreciated. Thank you for all of your time and help!

All Replies (2)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What security software do you have on your Mac ? Did you check for issues caused by your security software ?