We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

video call visit

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Paul

more options

I tried to video visit yesterday and couldn't connect. I paid for 2 15 minute visits and got neither. Please I need your help with refund and support. It would give me a bad request 400. Thank you for your time

I tried to video visit yesterday and couldn't connect. I paid for 2 15 minute visits and got neither. Please I need your help with refund and support. It would give me a bad request 400. Thank you for your time

All Replies (1)

more options

Hi

I am sorry, but we do not provide user support by video. You will need to contact the service you were using for a refund.