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no Passwords, no Sync, weird Addon & Policies

blxckOxymoron
blxckOxymoron
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Hello, My firefox has been randomly exiting for a longer time now. (I reopen Firefox it restores itself without any crash info) I've already tried reinstalling and using the cleaning tool. Now I wanted to remove my Addons, but one of them isn't deletable. It also has no name displayed which confused me... Furthermore, there are only "InstalTime12345678"-files in the crash reports directory (which I think aren crash reports). It seems to me the mysterious addon is installed through the policies. (I have a screenshot attached and uploaded them https://pastebin.com/59wzMDyv) This is my private computer and I never set those. Has anyone seen this before or can help? Thanks

Hello, My firefox has been randomly exiting for a longer time now. (I reopen Firefox it restores itself without any crash info) I've already tried reinstalling and using the cleaning tool. Now I wanted to remove my Addons, but one of them isn't deletable. It also has no name displayed which confused me... Furthermore, there are only "InstalTime12345678"-files in the crash reports directory (which I think aren crash reports). It seems to me the mysterious addon is installed through the policies. (I have a screenshot attached and uploaded them https://pastebin.com/59wzMDyv) This is my private computer and I never set those. Has anyone seen this before or can help? Thanks

Chosen solution

ah I think I figured It out you can edit the policies in C:\Program Files\Mozilla Firefox\distribution\policies.json I was then able to uninstall the extension

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All Replies (2)

blxckOxymoron
blxckOxymoron Question owner
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oh and yes my passwords are also missing but I think this is another issue - sorry, forgot to change the title

blxckOxymoron
blxckOxymoron Question owner
more options

Chosen Solution

ah I think I figured It out you can edit the policies in C:\Program Files\Mozilla Firefox\distribution\policies.json I was then able to uninstall the extension