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Major US Water Utility Blocks Firefox for User Bill Pay Accounts

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by Terry

yunzer
yunzer
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I am very disturbed to find out when attempting to log onto the account/ bill payment page of the water utility Pennsylvania American Water - I got a message page that they now only allow access using Google Chrome - nothing else. This presumably all the other American Water Company utilities throughout the USA.

I dont want to install Google Chrome - even my phone is largely de-googled and used Firefox for Android.

Can someone at a high level in Firefox development perhaps contact American Water about this?

Thanks,

Paul Donahue (yunzer) Pittsburgh Pennsylvania, USA

I am very disturbed to find out when attempting to log onto the account/ bill payment page of the water utility Pennsylvania American Water - I got a message page that they now only allow access using Google Chrome - nothing else. This presumably all the other American Water Company utilities throughout the USA. I dont want to install Google Chrome - even my phone is largely de-googled and used Firefox for Android. Can someone at a high level in Firefox development perhaps contact American Water about this? Thanks, Paul Donahue (yunzer) Pittsburgh Pennsylvania, USA

All Replies (1)

Terry
Terry
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A website has been created to deal with this situation and there is a Firefox add-on. Remove the blank space in the link. https://webcompat. com/