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my bt email goes to "loading" when i move or delete and email

  • 2 replies
  • 0 have this problem
  • 12 views
  • Last reply by Gillie

Gillie
Gillie
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When I check my bt.email through Firefox, if I delete or move an Email, the page goes to "loading". It does not happen with microsoft edge but I prefer to use Firefox. BT tell me that it is a "browser problem"

When I check my bt.email through Firefox, if I delete or move an Email, the page goes to "loading". It does not happen with microsoft edge but I prefer to use Firefox. BT tell me that it is a "browser problem"

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi Gillie

I use BT myself and am able to access my email fine in Firefox.

If you type about:support into the address bar, what version number of Firefox is installed on your computer?

Gillie
Gillie Question owner
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Hi Paul. Thank you for contacting me. The firefox I use is: 102.0.1. I have just "refreshed" it but do not want to uninstall etc as i would hate to lose my bookmarks!!