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TB is unable to show stored PW when hardware acceleration is enabled and profile on a mounted network device

  • 6 replies
  • 1 has this problem
  • 1 view
  • Last reply by Wayne Mery

DJ_Ralf
DJ_Ralf
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After update to 102, TB is asking for a PW when starting in normal mode. -> PW-vault is empty When starting in safe-mode everything is working well. (PW-vault is not empty)

I tried to make a new profile. Then it worked, but only until next update (102.0.1).

This happend also after update to 102.0.2 and 102.0.3. :(

Now I tried to copy a not working profile folder from mounted NAS-drive to local drive. -> Profile on mounted device is working only in safe-mode -> Profile on local device is working well in normal mode

For me it looks like, TB is not able to read (decrypt?) stored PW from mounted devices in normal mode. (But it works well in safe-mode).

- Win10 - no addons

After update to 102, TB is asking for a PW when starting in normal mode. -> PW-vault is empty When starting in safe-mode everything is working well. (PW-vault is not empty) I tried to make a new profile. Then it worked, but only until next update (102.0.1). This happend also after update to 102.0.2 and 102.0.3. :( Now I tried to copy a not working profile folder from mounted NAS-drive to local drive. -> Profile on mounted device is working only in safe-mode -> Profile on local device is working well in normal mode For me it looks like, TB is not able to read (decrypt?) stored PW from mounted devices in normal mode. (But it works well in safe-mode). - Win10 - no addons

Modified by DJ_Ralf

Chosen solution

The problem is gone when I switch off the HW-acceleration in TB.  :) -> maybe a developer can have a look on this?

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DJ_Ralf
DJ_Ralf Question owner
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Chosen Solution

The problem is gone when I switch off the HW-acceleration in TB.  :) -> maybe a developer can have a look on this?

Modified by DJ_Ralf

Wayne Mery
Wayne Mery
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Thanks for the updated info. Can you file a bug report https://bugzilla.mozilla.org/enter_bug.cgi?product=Thunderbird

DJ_Ralf
DJ_Ralf Question owner
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@Wayne Mery: done

DJ_Ralf
DJ_Ralf Question owner
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@Wayne Mery: Would you please change the title to "TB is unable to show stored PW when hardware acceleration is enabled and profile on a mounted network device " -> happens only when profile is on network drives

Thank you

Sorry... now I've learned to do it by myself ...... ;)

Modified by DJ_Ralf

dmitriy.shremzer
dmitriy.shremzer
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How can i switch off hardware acceleration ?

Wayne Mery
Wayne Mery
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Settings > General > scroll to bottom