Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot Send Emails From Thunderbird

  • 3 replies
  • 2 have this problem
  • 12 views
  • Last reply by david

more options

Cannot send emails from Thunderbird using my Verizon email account. I need a new password. In January 2022 AOL gave me a generated password that has worked until about one month ago but does not work, now. They won't help now. How do I fix this so even though I receive emails, I cannot send emails? Thank you.

Cannot send emails from Thunderbird using my Verizon email account. I need a new password. In January 2022 AOL gave me a generated password that has worked until about one month ago but does not work, now. They won't help now. How do I fix this so even though I receive emails, I cannot send emails? Thank you.

All Replies (3)

more options

I suggest you go back to your AOL account page, click the security tab and generate an APP password.

more options

Thank you for your help. I have done that and I was able to send emails. Will this new generated password continue to work or will it have to be changed every so often?

more options

The new password is supposed to be permanent, at least until AOL makes any future changes. Anyway, I'm pleased you were able to recover your account.