Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't connect.

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by christ1

Steve Kaiser
Steve Kaiser
more options

I had Thunderbird running last year... No problems. My HDD died and I lost Thunderbird. I installed Thunderbird on new computer and I can not get it to connect. I'm using Yahoo mail, but I want Thunderbird and the address book, etc.

Message in 'YELLOW' when checking password. "Unable to log in at server. Probably wrong configuration, username or password."

The same username and password that I use for Yahoo.mail.

They are the same username and password, aren't they???

I had Thunderbird running last year... No problems. My HDD died and I lost Thunderbird. I installed Thunderbird on new computer and I can not get it to connect. I'm using Yahoo mail, but I want Thunderbird and the address book, etc. Message in 'YELLOW' when checking password. "Unable to log in at server. Probably wrong configuration, username or password." The same username and password that I use for Yahoo.mail. They are the same username and password, aren't they???

All Replies (2)

david
david
  • Top 10 Contributor
more options

No, they're not. Yahoo requires a separate password when accessed from an email client. See this URL: https://help.yahoo.com/kb/SLN15241.html

christ1
christ1
  • Top 25 Contributor
more options
I installed Thunderbird on new computer and I can not get it to connect.

Not really a comprehensive problem description. Please explain in detail

  • what you're doing
  • what happens
  • what you expect to happen.
Yahoo requires a separate password when accessed from an email client.

App passwords are not needed when using OAuth2 authentication, which is what's recommended.