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Unable to transfer addressbooks & profile

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  • 0 have this problem
  • 3 views
  • Last reply by david

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Got a new laptop. Transferring my old profile is huge pain - still doesn't work. Copied old profile to appdata>roaming>thunderbird>profiles. Did the thunderbird.exe -p thing. No luck getting the addressbooks to work. Tried importing & exporting addressbooks & autofill doesn't work.

Suggestions will be appreciated. If a Thunderbird/Mozilla employee is reading this, I'm ready to return to Outlook after 15 years.

Thanks for your help

Got a new laptop. Transferring my old profile is huge pain - still doesn't work. Copied old profile to appdata>roaming>thunderbird>profiles. Did the thunderbird.exe -p thing. No luck getting the addressbooks to work. Tried importing & exporting addressbooks & autofill doesn't work. Suggestions will be appreciated. If a Thunderbird/Mozilla employee is reading this, I'm ready to return to Outlook after 15 years. Thanks for your help

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The simplest way is to start Thunderbird and click tools>import and import the profile from there. That would include the addressbooks.