Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The same download starts every time I launch Firefox

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by cor-el

more options

Recently I downloaded the Zoom installer for macOS but I didn't do the installation when I realised I could use Zoom in a web browser.

Ever since, whenever I quit and re-launch Firefox, the same Zoom installer file downloads.

How can I stop this from happening?

Recently I downloaded the Zoom installer for macOS but I didn't do the installation when I realised I could use Zoom in a web browser. Ever since, whenever I quit and re-launch Firefox, the same Zoom installer file downloads. How can I stop this from happening?

All Replies (1)

more options

You can check that this page isn't set as multiple homepage.

You can check the homepage setting in "Settings -> Home".

Firefox supports multiple homepages separated by '|' (pipe) symbols.