Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

ssa.gov page doesn't work in firefox

BigHairyNScary
BigHairyNScary
more options

https://www.ssa.gov/feedback/

This page loads the "feedback form" on other browsers. The questions do not show up when using firefox.

https://www.ssa.gov/feedback/ This page loads the "feedback form" on other browsers. The questions do not show up when using firefox.

All Replies (5)

Dropa
Dropa
more options

Loads just fine on my Firefox 108.0.1 Windows 10. So what is the error your getting for screenshot?

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

What level of enhanced tracking protection do you have set in Firefox?

This support article might help - https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop#w_adjust-your-global-enhanced-tracking-protection-settings

BigHairyNScary
BigHairyNScary Question owner
more options

Enhanced Tracking Protection is set to "standard". I used the toggle switch to turn it off when visiting the page and reloaded the page. Same problem.

BigHairyNScary
BigHairyNScary Question owner
more options

I am using Firefox 108.0.1 (64-bit) as well on Windows 10. The page loads. The top of the page is correct. The bottom of the page is correct. The questions in the middle of the page are not there. Screen shot attached. The questions DO appear in the Microsoft Edge browser (that I only use for testing). I will not install Chrome on any computer.

BigHairyNScary
BigHairyNScary Question owner
more options

I'm sorry if I'm not using this page correctly. If I am able to answer individual posts (answers), I can't figure out how to do that. I'm BigHairyNScary AND a senior citizen :-o

Modified by BigHairyNScary