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Doing a simple search with a few words with Google and it doesn't search. The page is all white

  • 2 replies
  • 0 have this problem
  • 14 views
  • Last reply by cor-el

josephjc2003
josephjc2003
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It is intermittent but very annoying. I simply searched one word, "twitter". Then nothing appears, white page. So, I cut/paste the google search address and this is what it is:

https://www.google.com/search?q=https%3A%2F%2Fwww.google.com%2Fsearch%3Fq%3Dtw%26source%3Dhp%26ei%3DatqsY4OhDLGk5NoPh5qCwAE%26iflsig%3DAJiK0e8AAAAAY6zoegj_QIdLCFPb9t46OS3bVfCKbldI%26ved%3D0ahUKEwiD_vu9xJ38AhUxElkFHQeNABgQ4dUDCAk%26uact%3D5%26oq%3Dtw%26gs_lcp%3DCgdnd3Mtd2l6EAMyBwgAELEDEEMyDQguEMcBELEDENEDEEMyCgguEMcBENEDEEMyCggAELEDEIMBEEMyCgguEMcBEK8BEEMyBAgAEEMyCAgAEIAEELEDMgcILhDUAhBDMgsILhCABBCxAxCDATIECAAQQzoFCAAQkQI6CAguENQCEJECOg4ILhCABBCxAxDHARDRAzoLCAAQgAQQsQMQgwE6BQguEIAEOgsILhCABBDHARDRA1AAWI4EYPkOaABwAHgAgAFbiAGpAZIBATKYAQCgAQE%26sclient%3Dgws-wiz&ei=7dqsY9qlILnw5NoPxKehwAo&ved=0ahUKEwia0Mv8xJ38AhU5OFkFHcRTCKgQ4dUDCA8&uact=5&oq=https%3A%2F%2Fwww.google.com%2Fsearch%3Fq%3Dtw%26source%3Dhp%26ei%3DatqsY4OhDLGk5NoPh5qCwAE%26iflsig%3DAJiK0e8AAAAAY6zoegj_QIdLCFPb9t46OS3bVfCKbldI%26ved%3D0ahUKEwiD_vu9xJ38AhUxElkFHQeNABgQ4dUDCAk%26uact%3D5%26oq%3Dtw%26gs_lcp%3DCgdnd3Mtd2l6EAMyBwgAELEDEEMyDQguEMcBELEDENEDEEMyCgguEMcBENEDEEMyCggAELEDEIMBEEMyCgguEMcBEK8BEEMyBAgAEEMyCAgAEIAEELEDMgcILhDUAhBDMgsILhCABBCxAxCDATIECAAQQzoFCAAQkQI6CAguENQCEJECOg4ILhCABBCxAxDHARDRAzoLCAAQgAQQsQMQgwE6BQguEIAEOgsILhCABBDHARDRA1AAWI4EYPkOaABwAHgAgAFbiAGpAZIBATKYAQCgAQE%26sclient%3Dgws-wiz&gs_lcp=Cgxnd3Mtd2l6LXNlcnAQAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwA0oECEEYAEoFCEASATFKBAhGGABQqQdYqQdgrBdoAXABeACAAQCIAQCSAQCYAQCgAQKgAQHIAQjAAQE&sclient=gws-wiz-serp

When it is working normally, I get a normal, fast result. I did the same "twitter" search I mentioned above and then I cut/paste from the address bar in google for you below, which is a normal result:

https://twitter.com/home

I've deleted cache and cookies, rebooted, etc. I've checked and the Firefox version is up to date.

What can I do to fix this? Thx

It is intermittent but very annoying. I simply searched one word, "twitter". Then nothing appears, white page. So, I cut/paste the google search address and this is what it is: https://www.google.com/search?q=https%3A%2F%2Fwww.google.com%2Fsearch%3Fq%3Dtw%26source%3Dhp%26ei%3DatqsY4OhDLGk5NoPh5qCwAE%26iflsig%3DAJiK0e8AAAAAY6zoegj_QIdLCFPb9t46OS3bVfCKbldI%26ved%3D0ahUKEwiD_vu9xJ38AhUxElkFHQeNABgQ4dUDCAk%26uact%3D5%26oq%3Dtw%26gs_lcp%3DCgdnd3Mtd2l6EAMyBwgAELEDEEMyDQguEMcBELEDENEDEEMyCgguEMcBENEDEEMyCggAELEDEIMBEEMyCgguEMcBEK8BEEMyBAgAEEMyCAgAEIAEELEDMgcILhDUAhBDMgsILhCABBCxAxCDATIECAAQQzoFCAAQkQI6CAguENQCEJECOg4ILhCABBCxAxDHARDRAzoLCAAQgAQQsQMQgwE6BQguEIAEOgsILhCABBDHARDRA1AAWI4EYPkOaABwAHgAgAFbiAGpAZIBATKYAQCgAQE%26sclient%3Dgws-wiz&ei=7dqsY9qlILnw5NoPxKehwAo&ved=0ahUKEwia0Mv8xJ38AhU5OFkFHcRTCKgQ4dUDCA8&uact=5&oq=https%3A%2F%2Fwww.google.com%2Fsearch%3Fq%3Dtw%26source%3Dhp%26ei%3DatqsY4OhDLGk5NoPh5qCwAE%26iflsig%3DAJiK0e8AAAAAY6zoegj_QIdLCFPb9t46OS3bVfCKbldI%26ved%3D0ahUKEwiD_vu9xJ38AhUxElkFHQeNABgQ4dUDCAk%26uact%3D5%26oq%3Dtw%26gs_lcp%3DCgdnd3Mtd2l6EAMyBwgAELEDEEMyDQguEMcBELEDENEDEEMyCgguEMcBENEDEEMyCggAELEDEIMBEEMyCgguEMcBEK8BEEMyBAgAEEMyCAgAEIAEELEDMgcILhDUAhBDMgsILhCABBCxAxCDATIECAAQQzoFCAAQkQI6CAguENQCEJECOg4ILhCABBCxAxDHARDRAzoLCAAQgAQQsQMQgwE6BQguEIAEOgsILhCABBDHARDRA1AAWI4EYPkOaABwAHgAgAFbiAGpAZIBATKYAQCgAQE%26sclient%3Dgws-wiz&gs_lcp=Cgxnd3Mtd2l6LXNlcnAQAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwA0oECEEYAEoFCEASATFKBAhGGABQqQdYqQdgrBdoAXABeACAAQCIAQCSAQCYAQCgAQKgAQHIAQjAAQE&sclient=gws-wiz-serp When it is working normally, I get a normal, fast result. I did the same "twitter" search I mentioned above and then I cut/paste from the address bar in google for you below, which is a normal result: https://twitter.com/home I've deleted cache and cookies, rebooted, etc. I've checked and the Firefox version is up to date. What can I do to fix this? Thx

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This could be a problem with the TLS 1.3 Early Data feature also known as Zero Round Trip Time Resumption (0rtt). You can try to set security.tls.enable_0rtt_data = false on the about:config page to disable this feature until this is fixed by Google or Mozilla to see if that helps.

See also:

Are you using a proxy or VPN?

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet, try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":