Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unmuted Tab Still Not Playing Audio

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by cor-el

more options

I was listening to a podcast on google podcasts, when I opened a link to a youtube video and briefly muted the tab that I had the podcast opened in. Once I closed the video and unmuted the tab with the podcast, it still is not making any sound. Other websites such as youtube are still making sound correctly. The podcast website's volume bar is NOT muted, I have also confirmed my windows 10 audio settings are configured properly still. So far to fix this issue I have tried: 1. muting and unmuting the tab again by right clicking on it. 2. closing the podcast and opening it in a new firefox window. 3. checking my windows volume mixer, which is not muted and shows no audio output from firefox despite the podcast playing (according to the progress bar on google podcasts). 4. clearing the firefox cache/cookies for google.com 5. signing out and back in to google. 6. completely closing and reopening firefox (I did restore session to keep other windows I have open, though). 7. unplugging and re-inserting my headphones. 8. looking through relevant support topics on this site. 9. Disabling my adblock add-on and reloading the page.

I'm hoping for some additional suggestions to try to fix this, I believe the above list shows I've tried all standard/obvious fixes, but maybe there is something I'm unaware of.

I was listening to a podcast on google podcasts, when I opened a link to a youtube video and briefly muted the tab that I had the podcast opened in. Once I closed the video and unmuted the tab with the podcast, it still is not making any sound. Other websites such as youtube are still making sound correctly. The podcast website's volume bar is NOT muted, I have also confirmed my windows 10 audio settings are configured properly still. So far to fix this issue I have tried: 1. muting and unmuting the tab again by right clicking on it. 2. closing the podcast and opening it in a new firefox window. 3. checking my windows volume mixer, which is not muted and shows no audio output from firefox despite the podcast playing (according to the progress bar on google podcasts). 4. clearing the firefox cache/cookies for google.com 5. signing out and back in to google. 6. completely closing and reopening firefox (I did restore session to keep other windows I have open, though). 7. unplugging and re-inserting my headphones. 8. looking through relevant support topics on this site. 9. Disabling my adblock add-on and reloading the page. I'm hoping for some additional suggestions to try to fix this, I believe the above list shows I've tried all standard/obvious fixes, but maybe there is something I'm unaware of.

All Replies (1)

more options