Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Need bookmarks from old account, forgotten password and no recovery keys and cannot afford to lose the bookmarks

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by Dropa

more options

Hi

I urgently need the bookmarks from my old firefox account. I have the same email address but have forgotten the password to my old firefox account, I also don't have a recovery key.

Is there any way for me to recover those bookmarks without having them deleted by reseting the password??

Thank you!

Hi I urgently need the bookmarks from my old firefox account. I have the same email address but have forgotten the password to my old firefox account, I also don't have a recovery key. Is there any way for me to recover those bookmarks without having them deleted by reseting the password?? Thank you!

All Replies (1)

more options

Firefox doesn't contain bookmarks that is stored locally on the computer that created the bookmark. Firefox account and recovery keys are for sync but since you forgot them there nothing anyone can help with here. This is only forum users helping other users.