Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

account

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Paul

2 Hayward
2 Hayward
more options

Is there any way I can recover my Firefox account, I had copied and pasted my recovery key but when I entered it I received a message it was invalid?

Is there any way I can recover my Firefox account, I had copied and pasted my recovery key but when I entered it I received a message it was invalid?

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Do you still have a cess to the email address that you have used for your Firefox Account?