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Thunderbird does not load email messagesI can not receive email through Thunderbird; the following error message appears: The RETR command did not succeed. Error retrieving a message. Mail server mail.comcast.net responded: Message 5815 expunged.

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  • Last reply by david

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I can not receive email through Thunderbird; the following error message appears: The RETR command did not succeed. Error retrieving a message. Mail server mail.comcast.net responded: Message 5815 expunged. 'Can this be fixed? This has just started 4/20/23.

Thank you, Lori

I can not receive email through Thunderbird; the following error message appears: The RETR command did not succeed. Error retrieving a message. Mail server mail.comcast.net responded: Message 5815 expunged. 'Can this be fixed? This has just started 4/20/23. Thank you, Lori

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A comment, as I'm not versed in this specific problem: it is not uncommon with POP accounts for occasional messages to be 'stuck.' You might try logging on to your online account and check messages there for any problems.