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Can't access Spotify website.

  • 4 replies
  • 0 have this problem
  • 120 views
  • Last reply by zeroknight

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For some reason I can't access the Spotify website (spotify.com or https://open.spotify.com/). I get this error message:

Page not found - We can’t seem to find the page you are looking for. Any ideas? This is infuriating. I'm on a Mac running Ventura and the newest version of Firefox. Thanks.

For some reason I can't access the Spotify website (spotify.com or https://open.spotify.com/). I get this error message: Page not found - We can’t seem to find the page you are looking for. Any ideas? This is infuriating. I'm on a Mac running Ventura and the newest version of Firefox. Thanks.
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Chosen solution

Clear the browser cache and cookies

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Chosen Solution

Clear the browser cache and cookies

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I guess that was a "duh" moment for me. Not sure why I didn't think about that before I posted, but yes, thanks ! :)

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Note that 111.0 is outdated, current is 112.0.2 and 113.0 is scheduled for released this Tuesday.

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Does it still happen in Troubleshoot Mode?