Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Backup for passwords and bookmarks after reinstalling App

  • 3 replies
  • 0 have this problem
  • 2 views
  • Last reply by Paul

lx.ebert
lx.ebert
more options

After the last update for Firefox nightly beta the app didn't work properly, so I reinstalled the app. Now all data is missing.... I there a backup of the data?

After the last update for Firefox nightly beta the app didn't work properly, so I reinstalled the app. Now all data is missing.... I there a backup of the data?

All Replies (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Had you previously used Firefox Sync to sync the data to another copy of Firefox on another device?

lx.ebert
lx.ebert Question owner
more options

I actually locked in my account but I didn't sync it

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Unless you have the data in another copy of Firefox on another device, it is not going to be possible to recover it.