Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Security keys do not work at all on Mac

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

M A
M A
more options

I am running Firefox 116.0.2 on a Apple M2 Pro Mac 2023.

Apparently there is some support of passkeys but it doesn't seem to work.

Steps: 1. Visit https://www.passkeys.io/ 2. Do the demo, filling in the fields, until you reach the "Save a passkey" prompt. 3. Click "Save a passkey".

You will see "Touch your security key to continue with www.passkeys.io". I touch the Touch ID sensor, nothing happens. Kinda confused. Am I doing it right? Does Firefox even support passkeys.

What shall I do? I would love to use this feature but I am not sure how it is supposed to work

I am running Firefox 116.0.2 on a Apple M2 Pro Mac 2023. Apparently there is some support of passkeys but it doesn't seem to work. Steps: 1. Visit https://www.passkeys.io/ 2. Do the demo, filling in the fields, until you reach the "Save a passkey" prompt. 3. Click "Save a passkey". You will see "Touch your security key to continue with www.passkeys.io". I touch the Touch ID sensor, nothing happens. Kinda confused. Am I doing it right? Does Firefox even support passkeys. What shall I do? I would love to use this feature but I am not sure how it is supposed to work
Attached screenshots

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Passkeys for Firefox are still under development.

  • 1792433 - (passkeys) Implement support for synced application credentials (passkeys)

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)