Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird profile lost after Fedora upgrade issues

  • 2 replies
  • 0 have this problem
  • 20 views
  • Last reply by John

John
John
more options

I used my Thunderbird email to save my emails to local folders as an archive after switching my email provider to Microsoft 365. I had not accessed it for a year or so. The last time I upgraded my Fedora I had issues with the upgrade. In getting the problem resolved I checked my Thunderbird profile and it wanted me to sign in as a new user. When setting up the new profile thinking it would connect to my old profile, it did not. I do not know how to access my old profile. I believe the old profile is still on the computer. Is there a way to access my old profile in order to get access to my archived emails?

I used my Thunderbird email to save my emails to local folders as an archive after switching my email provider to Microsoft 365. I had not accessed it for a year or so. The last time I upgraded my Fedora I had issues with the upgrade. In getting the problem resolved I checked my Thunderbird profile and it wanted me to sign in as a new user. When setting up the new profile thinking it would connect to my old profile, it did not. I do not know how to access my old profile. I believe the old profile is still on the computer. Is there a way to access my old profile in order to get access to my archived emails?

Chosen solution

Okay, I solved the problem. I was not able to find Profiles (or about:profiles). What I did find was Profile Directory under Application Basics. As I was looking around, I found in the Account Settings, to the new profile, a Local Folders that showed the Local Directory location. I was able to change the Local Directory location to my Local Folders for my old profile which still had the archived emails in it.

Read this answer in context 👍 0

All Replies (2)

david
david
  • Top 10 Contributor
more options

Try this: - click help>troubleshootinginformation - scroll down to 'Profiles' in left sidebar - click 'about:profiles' - This will list any profiles that Thunderbird is aware of.

John
John Question owner
more options

Chosen Solution

Okay, I solved the problem. I was not able to find Profiles (or about:profiles). What I did find was Profile Directory under Application Basics. As I was looking around, I found in the Account Settings, to the new profile, a Local Folders that showed the Local Directory location. I was able to change the Local Directory location to my Local Folders for my old profile which still had the archived emails in it.