I've been attempting to cancel my auto pay subscription for months on end. I'm very upset.
NONE of your online help tells me accurately how to cancel my subscription to Thunderbird. I haven't used it for nearly a year now and I'm still paying a monthly fee. STOP my payment!!!! How do I do it. I need detailed instructions.
NONE of your online help tells me accurately how to cancel my subscription to Thunderbird. I haven't used it for nearly a year now and I'm still paying a monthly fee. STOP my payment!!!! How do I do it. I need detailed instructions.
All Replies (2)
This is a peer support forum, you are not in contact with anyone that knows anything about the topic, or can help you. You are not even in contact with paid employees of either Mzla or Mozilla. I can not emphasis this enough. You need to contact Donor care, they are the only ones in a position to actually assist you.
Perhaps try the appropriate link https://www.thunderbird.net/en-US/donate/help/ or write to them here
MZLA Technologies Corporation Attn: Thunderbird Donor Care 149 New Montgomery St, 4th Floor San Francisco, CA 94105
You are paying a fee to which entity?