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downloading Thunderbird has corrupted a MAPI function - can you help?

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  • Last reply by jei

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I constantly used email to send images to my watercolor students. Still use PICASA, a Google app that hasn't been supported in years, but still works fine, and immediately would send the selected photos via emClient email. BUT THEN i decided to download Thunderbird; it did not have certain functions i wanted (I doubt any program does), so my computer guy de-installed it. BUT THE PROBLEM is, when i went to Picasa to email photos to a class, it did not automatically open an emClient window, but gave me the choice of using Thunderbird or GoogleMail. ??? even tho Thun. was de=installed. My consultant found it was a MAPI Problem, and we have spent hours trying to fix it, with no luck. FastStone photo editing would also not work to send emails. Is it possible that downloading Thunderbird could have somehow correupted my general MAPI function?

We have spent HOURS trying to fix it, and no luck. Finally i said, let's re-install Thunderbird, and at least now i can email photos directly from FastStone. But not from Picasa, which is a huge loss to me. PLEASE, i know Picasa is ancient, but now it doesn't even give me the choice of Thun. or Gmail when I click on "Send by email". Please, can anyone help with this MAPI issue?? My consultant tried everything, but it seems to be corrupted in some way. Thank you so much!

I constantly used email to send images to my watercolor students. Still use PICASA, a Google app that hasn't been supported in years, but still works fine, and immediately would send the selected photos via emClient email. BUT THEN i decided to download Thunderbird; it did not have certain functions i wanted (I doubt any program does), so my computer guy de-installed it. BUT THE PROBLEM is, when i went to Picasa to email photos to a class, it did not automatically open an emClient window, but gave me the choice of using Thunderbird or GoogleMail. ??? even tho Thun. was de=installed. My consultant found it was a MAPI Problem, and we have spent hours trying to fix it, with no luck. FastStone photo editing would also not work to send emails. Is it possible that downloading Thunderbird could have somehow correupted my general MAPI function? We have spent HOURS trying to fix it, and no luck. Finally i said, let's re-install Thunderbird, and at least now i can email photos directly from FastStone. But not from Picasa, which is a huge loss to me. PLEASE, i know Picasa is ancient, but now it doesn't even give me the choice of Thun. or Gmail when I click on "Send by email". Please, can anyone help with this MAPI issue?? My consultant tried everything, but it seems to be corrupted in some way. Thank you so much!

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Picasa is probably a 32-bit app, and your TB is probably 64-bit. Although 64-bit TB communicates with FastStone, Picasa might work better with 32-bit TB. Remove TB 64-bit, then install TB 32-bit:

https://www.thunderbird.net/en-US/thunderbird/all/

Make sure TB is set as the default in Windows Settings and in TB Settings/General/System Integration.

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Thank you so much for your very prompt reply! Am waiting to hear from my tech guy to see if he can make it work. Fingers crossed...and thanks again.