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UID MOVE failed

  • 4 replies
  • 0 have this problem
  • 3 views
  • Last reply by mike611

mike611
mike611
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Hello, I did look for related posts but found nothing close enough to this so I thought I would create a post. I don't ever recall having this issue before v102 was introduced but now it happens once in a while but not always.

If I am in the inbox of my main mail account and choose to delete a message, it goes away and then reappears almost immediately. There is a box that shows up at the bottom right of the screen that says: The current operation on inbox did not succeed. The mail server for account (my main mail account is shown) responded: UID MOVE failed. This account is in Canada on the Bell Canada network so perhaps it is an ISP issue?

I have 3 mail accounts set up - all IMAP. If I close TB and reopen it, the message is gone as if it required the program to close in order to complete the delete request.

If anyone has experienced this and has any suggestions or tips, it will be greatly appreciated. - Thanks, Mike

Hello, I did look for related posts but found nothing close enough to this so I thought I would create a post. I don't ever recall having this issue before v102 was introduced but now it happens once in a while but not always. If I am in the inbox of my main mail account and choose to delete a message, it goes away and then reappears almost immediately. There is a box that shows up at the bottom right of the screen that says: The current operation on inbox did not succeed. The mail server for account (my main mail account is shown) responded: UID MOVE failed. This account is in Canada on the Bell Canada network so perhaps it is an ISP issue? I have 3 mail accounts set up - all IMAP. If I close TB and reopen it, the message is gone as if it required the program to close in order to complete the delete request. If anyone has experienced this and has any suggestions or tips, it will be greatly appreciated. - Thanks, Mike

All Replies (4)

david
david
  • Top 10 Contributor
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See this link: https://support.mozilla.org/en-US/questions/1139131 it 'sounds like' an ISP issue as you indicated.

mike611
mike611 Question owner
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Thanks David, I figured it may be.

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Just a guess. But try compacting the folder from the right click menu. For an IMAP account this forces an expunge event that changes the status of the email on the server from hidden to removed. You might also want to look at your antivirus product as it may be scanning and loosing the plot at the same time. Not a good thing if you are talking about updating stuff.

mike611
mike611 Question owner
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Hi Matt, I do compact fairly regularly but thanks, I'll give that a try.