Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Missing Folders O365

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by Matt

more options

I'm setting up Thunderbird for the 1st time with multiple email and calendar accounts.

One of the accounts, an O365 account, is not setting-up the sub-folders.

I was also having issues with the same account's calendar and have implemented Tbsync Account Manager from the add-in and that seems to have fixed it.

Now on to the folders issue. The only folders appearing are the Inbox and Trash.

Any suggestions?

I'm setting up Thunderbird for the 1st time with multiple email and calendar accounts. One of the accounts, an O365 account, is not setting-up the sub-folders. I was also having issues with the same account's calendar and have implemented Tbsync Account Manager from the add-in and that seems to have fixed it. Now on to the folders issue. The only folders appearing are the Inbox and Trash. Any suggestions?

All Replies (1)

more options

are the folder populated with email? Those two only usually means that there is a connection error getting mail, so you should be seeing error messages.