Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

email account

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by david

mikewade19
mikewade19
more options

Just changed password in my att email account, but lost Thunderbird as default way to show my emails. It asks me for a password and I have no idea what it is since I never had to use one to get into Thunderbird...it just straight to emails when I hit the Thunderbird icon. Help?

Just changed password in my att email account, but lost Thunderbird as default way to show my emails. It asks me for a password and I have no idea what it is since I never had to use one to get into Thunderbird...it just straight to emails when I hit the Thunderbird icon. Help?

All Replies (1)

david
david
  • Top 10 Contributor
more options

Since you changed your ATT password, thunderbird needs the new password to access the account. AT&T accounts require a secure mail key for TB instead of the account password. These two URLs may prove helpful in addressing that.

https://www.att.com/support/article/dsl-high-speed/KM1010523/ https://www.att.com/support/article/email-support/KM1240308/