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installing thunderbird on a new computer but forgot password

  • 1 reply
  • 0 have this problem
  • Last reply by david

Leslie Hickman
Leslie Hickman
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I am trying to set up an existing Thunderbird email account on a new hardrive I can't remember my password and it does not give me the option to reset password. It wants to send the reset verification code to the email I cannot access without my password I've downloaded Thunderbird email pinned to my startup. When I open it up the 1st dialog box wants full name, email address, and password. I can't go any further to get in to my existing Thunderbird email account.

'''I am trying to set up an existing Thunderbird email account on a new hardrive''' I can't remember my password and it does not give me the option to reset password. It wants to send the reset verification code to the email I cannot access without my password I've downloaded Thunderbird email pinned to my startup. When I open it up the 1st dialog box wants full name, email address, and password. I can't go any further to get in to my existing Thunderbird email account.

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david
david
  • Top 10 Contributor
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If this is happening during initial setup, the password is not required. You can wait for the prompt. But, if you have forgotten your password, I have no suggestions.

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