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Microsoft 365 email not connecting properly

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  • Last reply by Matt

chuck83
chuck83
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I'm having trouble setting up my Microsoft 365 email from GoDaddy.

After setting everything up I get an error message saying that it is "authenticated but not connected".

I've tried troubleshooting with GoDaddy to no help. I've followed what many said helped them with the same problem and set "network.dns.disableIPv6" to "true". Still not working.

Anybody have any other tips?

Thanks in advance!

I'm having trouble setting up my Microsoft 365 email from GoDaddy. After setting everything up I get an error message saying that it is "authenticated but not connected". I've tried troubleshooting with GoDaddy to no help. I've followed what many said helped them with the same problem and set "network.dns.disableIPv6" to "true". Still not working. Anybody have any other tips? Thanks in advance!

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Matt
Matt
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  • Top 10 Contributor
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Is the godaddy email offering IMAP on those accounts, or do you need the paid OWL extension to access the Exchange server that you are paying for.

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