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Autocomplete disabled at Chase.com

  • 3 replies
  • 2 have this problem
  • Last reply by cor-el

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Recently, Chase seems to have disabled autocomplete on their login pages (www.chase.com and secure.chase.com). Saved usernames and passwords no longer auto-populate. Yet, Chrome and Edge have been unaffected. Can anyone at Mozilla address this?

Recently, Chase seems to have disabled autocomplete on their login pages (www.chase.com and secure.chase.com). Saved usernames and passwords no longer auto-populate. Yet, Chrome and Edge have been unaffected. Can anyone at Mozilla address this?

All Replies (3)

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Hi I'm not sure what goes wrong here. I'm not seeing "Use Saved Password" if I right-click the username field, so Firefox doesn't recognize those fields as belonging to a login form. This could be caused by a hidden input field further down in the DOM (the Inspector isn't working properly on the Chase website for some reason for me).

Maybe file a bug report to let the Firefox developers look into this and possibly create a recipe.

Helpful?

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When I inspect the field, I see that Chase has set autocomplete to "off." But that doesn't explain why it's only affecting Firefox users. I'll file the bug report as suggested.

Helpful?

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autocomplete="off" shouldn't have effect as this is normally ignored, only usual values for autocomplete have been reported in the past to cause issues.

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