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Unable to SEND emails, or reply, since a couple of weeks. Can still receive.

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  • 0 have this problem
  • Last reply by Lex Noyb

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Since a couple of weeks I am unable to send or reply to emails. The tab 'Outgoing Server (SMTP) Settings' does not show any option to add or edit a password, which is required by my Internet provider. I have checked with them, and all the settings are OK for them, except for the missing password. NB: I did notice, when I checked this tab, it had jumped back to a previous Internet provider's server. I have deleted that. It's more than 9 years since I changed providers, but never had a need to visit this tab after that. Could it be a problem with an update? I am using version 115.5.2 (64 bit) of Thunderbird.

Since a couple of weeks I am unable to send or reply to emails. The tab 'Outgoing Server (SMTP) Settings' does not show any option to '''add or edit a password''', which is required by my Internet provider. I have checked with them, and all the settings are OK for them, except for the missing password. NB: I did notice, when I checked this tab, it had jumped back to a previous Internet provider's server. I have deleted that. It's more than 9 years since I changed providers, but never had a need to visit this tab after that. Could it be a problem with an update? I am using version 115.5.2 (64 bit) of Thunderbird.
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Chosen solution

Problem Solved. I just did another test, after removing those redundant lines, and it asked for my password; all is well again. Remains the question: what caused this problem? An update? Was my account hacked?

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Update: I noticed, when I checked my passwords, there was NO line at all for the SMTP! And I can't see how to add a line for it. BTW: I work with Windowsm 10 Home (fully updated). It would be handy, if that list of required info would be visible while writing this message....just sayin'..

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Chosen Solution

Problem Solved. I just did another test, after removing those redundant lines, and it asked for my password; all is well again. Remains the question: what caused this problem? An update? Was my account hacked?

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