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Constantly having to enter passwords

  • 2 replies
  • 0 have this problem
  • Last reply by BarryS

BarryS
BarryS
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Hello. Through sfhowes' generous advice, my Thunderbird is now connecting to my hotmail/outlook accounts. However, something strange is happening. When I launch Thunderbird, I get the password prompt that I show in the images. The message seems to be coming from Microsoft. This happens for every account I have in Thunderbird. It's rather a nuisance. Then, after I enter the password, the pane disappears but I get the error/warning message from Thunderbird (I suppose) that I show in the second image. Does anyone, please, know what's going on and how I could fix it? Thanks, Barry.

Hello. Through sfhowes' generous advice, my Thunderbird is now connecting to my hotmail/outlook accounts. However, something strange is happening. When I launch Thunderbird, I get the password prompt that I show in the images. The message seems to be coming from Microsoft. This happens for every account I have in Thunderbird. It's rather a nuisance. Then, after I enter the password, the pane disappears but I get the error/warning message from Thunderbird (I suppose) that I show in the second image. Does anyone, please, know what's going on and how I could fix it? Thanks, Barry.
Attached screenshots

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Entering that password should bring up another page requesting various permissions for Thunderbird. It is a flow of pages, not a single password page. The failure to connect can occasionally appear before the flow is complete, but still complete it.

Note that Microsoft only allows a limited time to actually respond as well, so if you leave the page hang there for 5 minutes it will abort because it has timed out.

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BarryS
BarryS Question owner
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Hello Matt, First, thank you sincerely for taking the time to share your expertise. Yes, the first time this happened, there were messages about permissions for Thunderbird, to which I responded positively. However, the reason for my confusion is that the password requests from MS have continued, despite the permissions. [This, without further permissions requests.] Do you have any thoughts on this, please? Many thanks again, Barry.

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