Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unwanted duplicate special folders appearing

  • 1 reply
  • 0 have this problem
  • Last reply by sfhowes

more options

Why do duplicate sub-folders appear in Thunderbird? In my personal folder I now have Sent and Sent Messages, bothe 'special' folders which can't be deleted. I have a similar situation in an folder for another email address (Sent + Sent Messages) AND in my Gmail folder, where not only are there 'Sent' & 'Sent Mail' folder but also two 'Drafts' folders as well as a 'Junk' folder and a 'Spam' folder. Each duplicate sub-folder contains slightly different messages and none can be deleted. See the attached image with the duplicates indicated.

What's going on and how can I resolve it to rationalize/simplify the structure?

Why do duplicate sub-folders appear in Thunderbird? In my personal folder I now have Sent and Sent Messages, bothe 'special' folders which can't be deleted. I have a similar situation in an folder for another email address (Sent + Sent Messages) AND in my Gmail folder, where not only are there 'Sent' & 'Sent Mail' folder but also two 'Drafts' folders as well as a 'Junk' folder and a 'Spam' folder. Each duplicate sub-folder contains slightly different messages and none can be deleted. See the attached image with the duplicates indicated. What's going on and how can I resolve it to rationalize/simplify the structure?
Attached screenshots

Modified by electrictree

Chosen solution

In the case of gmail, sent messages are automatically stored in Sent Mail, so Sent can be unsubscribed. Similarly for other accounts. Right-click an account, Subscribe...

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

In the case of gmail, sent messages are automatically stored in Sent Mail, so Sent can be unsubscribed. Similarly for other accounts. Right-click an account, Subscribe...

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.