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E-mail headers show but not the body of the e-mail

  • 3 replies
  • 1 has this problem
  • 20 views
  • Last reply by christ1

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A few times now I've had a batch of incoming e-mails where the date, sender, header information are all there but the body of the e-mail shows: FXCG9w89iTyF8D70T5uihi9D instead of the message. I don't know what this means or why it happens. Can you explain and help me find a solution?

A few times now I've had a batch of incoming e-mails where the date, sender, header information are all there but the body of the e-mail shows: FXCG9w89iTyF8D70T5uihi9D instead of the message. I don't know what this means or why it happens. Can you explain and help me find a solution?

All Replies (3)

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What is your Thunderbird version? What is your account type - POP or IMAP?

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Thunderbird version 128.1.0esr (32-bit) account type is IMAP

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You possibly experience the folder corruption problem described in this bug. https://bugzilla.mozilla.org/show_bug.cgi?id=1890230

Try to repair the affected folder(s). Right-click the folder - Properties - Repair Folder