Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

slow to open/show emails

  • 1 reply
  • 0 have this problem
  • Last reply by tmoyer42

more options

Starting today 11/06/2024 when I open Thunderbird on my desktop (Win11 Pro) it takes at least a minute to show any new emails, while the bar at the bottom reads:

connecting to outlook.office365.com

and the progress bar on the bottom right of the window is full blue (as if it's working but not moving).

This issue just started today and I've had intermittent slow downs for a while now.

I've tried 'troubleshoot mode' and the issue is still there. I've restarted my computer and the program several times, I don't use any addons for the program to disable for troubleshoot mode to turn off. I click on the 'Get Messages' icon next to the 'New Mail' icon and it makes no difference, the program just hangs for around a minute before it responds and shows any new emails. I can click everything and open all other parts of the Thunderbird program, it just will not connect to get new emails for around a minute and has been consistently doing this all day so far.

Starting today 11/06/2024 when I open Thunderbird on my desktop (Win11 Pro) it takes at least a minute to show any new emails, while the bar at the bottom reads: connecting to outlook.office365.com and the progress bar on the bottom right of the window is full blue (as if it's working but not moving). This issue just started today and I've had intermittent slow downs for a while now. I've tried 'troubleshoot mode' and the issue is still there. I've restarted my computer and the program several times, I don't use any addons for the program to disable for troubleshoot mode to turn off. I click on the 'Get Messages' icon next to the 'New Mail' icon and it makes no difference, the program just hangs for around a minute before it responds and shows any new emails. I can click everything and open all other parts of the Thunderbird program, it just will not connect to get new emails for around a minute and has been consistently doing this all day so far.

All Replies (1)

more options

screenshot added

Modified by tmoyer42

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.