Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The add-on page is telling me to download Firefox on my Mozilla Firefox browser

  • 2 replies
  • 0 have this problem
  • Last reply by James

Robin Quendi
Robin Quendi
more options

I'm trying to install ad blocks and it seems that the Firefox browser doesn't recognize itself as a Firefox browser. It's telling me to download Firefox when I'm using a Firefox browser in the first place

I'm trying to install ad blocks and it seems that the Firefox browser doesn't recognize itself as a Firefox browser. It's telling me to download Firefox when I'm using a Firefox browser in the first place

Modified by NoahSUMO

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You posted this question with a Safari user agent. What browser do you use the access the Add-ons website as this usually happens if the user agent isn't recognized as a Firefox user agent?

Helpful?

James
James
  • Top 25 Contributor
  • Moderator
more options

Note if you are actually using Firefox on a iPhone or iPad then then there are no Firefox Extensions for iOS/iPadOS due to Apple's restrictions on what browser engine can be used on iOS/iPadOS. https://support.mozilla.org/en-US/kb/add-ons-firefox-ios

Firefox extensions are only available for Firefox on desktop (Windows, Linux, and macOS) and Firefox for Android.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.