T-Bird suddenly stopped downloading email from my POP account on Jan 14 at 10 a.m. Also apparently now permits me to access my account on my Windows 11 PC without using PWD. How to fix?
See description in Subject line. Can't download new email from POP account since 10 a.m. EST January 14 2025 Tried recreating global-messages-db.sqlite file in Profile. Process worked but no change to email status. I can open old email and can send new. HINT--TBird no longer requires my PWD to read and send! Any suggestions for how to regain access to new email? Running Tbird 128.6.0 on Dell machine with Windows 11. Email continues to show up on my iPhone and via web mail access to my provider, Astound, as rcn.net From looking at the user forum, it seems that something may have gone haywire with email downloads when T-bird was updated to 128.6--is that the problem source? If so, how to fix that?
All Replies (1)
- Start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
- Still In Windows safe mode, start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
Does problem change?