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YouTube video download failure

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Dear Madam or Sirs

I have problem when download video from YouTube. Followed is the error detail:

Exit code: 1

moz-extension://45ecb9d4-2b13-4cf2-aed5-ce618ab807dd/background/main.js:1 receive@moz-extension://45ecb9d4-2b13-4cf2-aed5-ce618ab807dd/background/main.js:1:13152 _d</callCatchAppNotFound/</<@moz-extension://45ecb9d4-2b13-4cf2-aed5-ce618ab807dd/background/main.js:1:42683 </p>

I checked my Video downloadhelper register information as followed: Video DownloadHelper 9.3.0.1 (stable) Video DownloadHelper 版本 9.3.0.1 (stable) 浏览器语言: zh-CN 产品构建号 构建于 2025-01-22 构建选项: browser=firefox, linuxlic=false, noyt=false, target=mozilla ⊖ 平台 平台 Win x86-64 浏览器 Mozilla Firefox 134.0.2 ⊖ 合作应用已安装 找到的合作应用: VdhCoApp 2.0.19 合作应用二进制: E:\软件下载\E\火狐扩展版本 9.3.0.1\DownloadHelper CoApp\vdhcoapp.exe

Please support me to solve the issue.

Look forward to hear from you Richard Huang richardhy@vip.163.com

Dear Madam or Sirs I have problem when download video from YouTube. Followed is the error detail: Exit code: 1 moz-extension://45ecb9d4-2b13-4cf2-aed5-ce618ab807dd/background/main.js:1 receive@moz-extension://45ecb9d4-2b13-4cf2-aed5-ce618ab807dd/background/main.js:1:13152 _d</callCatchAppNotFound/</<@moz-extension://45ecb9d4-2b13-4cf2-aed5-ce618ab807dd/background/main.js:1:42683 I checked my Video downloadhelper register information as followed: Video DownloadHelper 9.3.0.1 (stable) Video DownloadHelper 版本 9.3.0.1 (stable) 浏览器语言: zh-CN 产品构建号 构建于 2025-01-22 构建选项: browser=firefox, linuxlic=false, noyt=false, target=mozilla ⊖ 平台 平台 Win x86-64 浏览器 Mozilla Firefox 134.0.2 ⊖ 合作应用已安装 找到的合作应用: VdhCoApp 2.0.19 合作应用二进制: E:\软件下载\E\火狐扩展版本 9.3.0.1\DownloadHelper CoApp\vdhcoapp.exe Please support me to solve the issue. Look forward to hear from you Richard Huang richardhy@vip.163.com

All Replies (1)

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You need to contact VDH for support on using their software.

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