We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

"Firefox prevented this site from opening a pop-up window" - Interface with Kerio Connect 7.0.0 -

  • 2 replies
  • 143 have this problem
  • 1 view
  • Last reply by Wikiwide

AnonymousUser
AnonymousUser
more options

I'm in a regional office. Corporate uses Kerio Connect 7.0.0 for email. Today 5/7/10 I started having problems whenever I open an email of ANY type, I can view it in viewing pane, but double clicking it gives me the message "Firefox prevented this site from opening a pop-up window." NOBODY ELSE in my company has had this problem (I have had it happen a few times in the past, but not ALL emails like today!). I am on my own in a regional office, so guidance would be greatly appreciated.

I'm in a regional office. Corporate uses Kerio Connect 7.0.0 for email. Today 5/7/10 I started having problems whenever I open an email of ANY type, I can view it in viewing pane, but double clicking it gives me the message "Firefox prevented this site from opening a pop-up window." NOBODY ELSE in my company has had this problem (I have had it happen a few times in the past, but not ALL emails like today!). I am on my own in a regional office, so guidance would be greatly appreciated.

All Replies (2)

Wikiwide
Wikiwide
more options

Go to Tools->Options->Content->Block pop-up windows and uncheck it (so that Firefox allowed all and any pop-up windows to open).

If after it you can easily read messages in new window, then it's the right track for solving the problem.

As pop-ups from other sites can distract you, you can enable pop-up blocking again, but add an exception for Kerio Connect WebMail. Copy the URL/location/address of the WebMail page (something like mail.company.com or 192.168.1.1 or whatever it is in your company), go to

Tools->Options->Content->Block pop-up windows->Exceptions...

paste the address into the textbox and click "Allow" button. Then click "OK", "OK" and everything should work well.

Does it help you?

AnonymousUser
AnonymousUser Question owner
more options

I have tried this and it is not working. The only thing I can think of is that Firefox automatically upgraded to the 3.5 version I believe sometime last week, which is when I truly began to see the problem.

No wonder I have avoided upgrading! It seems to me that Firefox STILL has not corrected this problem.

I have seen multiple people as late as last week complaining @ same issue and they are reverting back to FF 3.0.

Sound like this is my only solution.

If anyone has any other ideas, please let me know.