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Under Tools the Clear Recent History line is in shaded type and can't be accessed

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  • 11 views
  • Last reply by rjohnson19

AnonymousUser
AnonymousUser
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In the dropdown menu under Tools the Clear Recent History option is in lighter type and cannot be accessed. Please advise.

This happened

Every time Firefox opened

== I just tried to clear history

In the dropdown menu under Tools the Clear Recent History option is in lighter type and cannot be accessed. Please advise. == This happened == Every time Firefox opened == I just tried to clear history

All Replies (1)

rjohnson19
rjohnson19
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Check that you do not start Firefox in Private Browsing mode (Tools > Stop Private Browsing is grayed)

From the menu bar: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history Uncheck: [ ] "Automatically start Firefox in a private browsing session"

You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"

You can't clear your recent history in Private Browsing - Use Firefox without saving history mode, because there isn't any new history being kept.