Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot open Firefox after upgrade to 3.6

  • 3 replies
  • 4 have this problem
  • 4 views
  • Last reply by Morbus

AnonymousUser
AnonymousUser
more options

I upgraded to 3.6 from 3.5? Nothing happens when I click on firefox. I then did a system restore and still nothing. I used a flash drive and downloaded v.3.5.9 and brought it to my laptop and installed and nothing. What can I do????





== I upgraded to 3.6

I upgraded to 3.6 from 3.5? Nothing happens when I click on firefox. I then did a system restore and still nothing. I used a flash drive and downloaded v.3.5.9 and brought it to my laptop and installed and nothing. What can I do???? == I upgraded to 3.6

All Replies (3)

Morbus
Morbus
more options

Hi Lu.

You may be having a problem with some extension or plugin that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also http://kb.mozillazine.org/Browser_will_not_start_up

AnonymousUser
AnonymousUser Question owner
more options

Well, thanks for your help. My son came home and I put him in charge of fixing it while I cooked for him. He did have a heck of a time with it. He uninstalled everything and reinstalled and all is now well. Thank you