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How do I access my ATT webmail?

  • 1 reply
  • 7 have this problem
  • 2 views
  • Last reply by cor-el

AnonymousUser
AnonymousUser
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After Firefox was updated to version 3.6.4, two days ago, I have been unable to access my ATT webmail. All I get is a blank screen. I am using Windows XP Professional [service pack 3] and all had been working well until the update. I can access everything through Internet Explorer, but I prefer Firefox. When I attempt to access my email account, Firefox shows "DONE" in the lower left screen, but there is only a blank screen, with no activity whatsoever. Is there a way to return to the version prior to the update. At least it worked.

After Firefox was updated to version 3.6.4, two days ago, I have been unable to access my ATT webmail. All I get is a blank screen. I am using Windows XP Professional [service pack 3] and all had been working well until the update. I can access everything through Internet Explorer, but I prefer Firefox. When I attempt to access my email account, Firefox shows "DONE" in the lower left screen, but there is only a blank screen, with no activity whatsoever. Is there a way to return to the version prior to the update. At least it worked.

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems