Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

3.6 wasupdated today and my home page comes up blank and i can't get on any site

  • 4 replies
  • 66 have this problem
  • 3 views
  • Last reply by AliceWyman

AnonymousUser
AnonymousUser
more options

3.6 was updated today. i can't access my home page or any internet site

This happened

Every time Firefox opened

3.6 was updated automatically today.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; HPDTDF; InfoPath.2; .NET4.0C)

3.6 was updated today. i can't access my home page or any internet site == This happened == Every time Firefox opened == 3.6 was updated automatically today. == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; HPDTDF; InfoPath.2; .NET4.0C)

Chosen solution

I too did the "important upgrade" today to Firefox 3.6.6 and now only get "untitled" pages. Operational buttons (back, refresh) are grayed out. Cannot access Internet via Firefox.

I did the Help for this issue deleting Firefox as a trusted program for Norton Internet Security 2010, then clicked my icon for Firefox, and there was no change.

I also changed a setting to "no proxy," then back again with no luck.

Read this answer in context 👍 0

All Replies (4)

TXGuy
TXGuy
more options

See: http://support.mozilla.com/en-US/kb/Cannot+connect+after+upgrading+Firefox http://support.mozilla.com/en-US/kb/Firewalls http://support.mozilla.com/en-US/kb/Error+loading+web+sites

AnonymousUser
AnonymousUser Question owner
more options

Chosen Solution

I too did the "important upgrade" today to Firefox 3.6.6 and now only get "untitled" pages. Operational buttons (back, refresh) are grayed out. Cannot access Internet via Firefox.

I did the Help for this issue deleting Firefox as a trusted program for Norton Internet Security 2010, then clicked my icon for Firefox, and there was no change.

I also changed a setting to "no proxy," then back again with no luck.

foxonfire
foxonfire
more options

I have the same problem. Firefox 3.6.6 opens with a blank page and I can not enter any website (pages will not load or stay blank). I also started firefox in save mode but did not solve the problem (all add ons were switched off). I am running my laptop with windows starter 7.

AliceWyman
AliceWyman
  • Moderator
more options

Check the links mentioned earlier:

Modified by AliceWyman