Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

my saved passwords disappeared unexpectedly.

  • 3 replies
  • 8 have this problem
  • 5 views
  • Last reply by cor-el

AnonymousUser
AnonymousUser
more options

I don't know what or why but my saved passwords have disappeared a couple of different times now. I've read the article on passwords, but that has not solved the mystery or answered my question.

This happened

Just once or twice

== unknown

I don't know what or why but my saved passwords have disappeared a couple of different times now. I've read the article on passwords, but that has not solved the mystery or answered my question. == This happened == Just once or twice == unknown

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you mean names and passwords in the Password Manager or do you mean that you are no longer logged on to (remembered by) websites after closing and restarting Firefox?

If the latter happens then you have a problem with cookies that are not kept or the file that stores the cookies is corrupted. Make sure that you do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences"

AnonymousUser
AnonymousUser Question owner
more options

yes, I do mean names and passwords in the Password Manager, not the latter.

I do however regularly intentionally (paranoid perhaps?) clear recent history, and have only occasionally noticed that the names and passwords in the Password Manager have disappeared after that.

Thank you for your response.

AnonymousUser
AnonymousUser Question owner
more options

Sorry, overlooked adding my name to that post.